Privacy Policy
This policy explains what information ANNI-Tech may receive through this website, how we use it, and the choices available to you. We aim to collect only what we reasonably need to operate the site, respond to enquiries and provide interactive features.
1. Who we are
ANNI-Tech is an Australian-founded software and AI engineering business. This Privacy Policy applies to information handled through annitech.com.au, including the website contact form and the Ask ANNI interactive feature.
2. Information we may receive
Depending on how you use the website, we may receive:
- contact details you choose to provide, such as your name, business and email address;
- the content of enquiries submitted through the contact form;
- questions and business-process descriptions you submit to Ask ANNI;
- basic technical information generated by normal web-server operation, such as IP address, browser type, request time and security logs.
Please do not submit passwords, payment-card information, health information, government identifiers, trade secrets or other highly sensitive information through the website.
3. Ask ANNI and AI processing
Ask ANNI is an AI-assisted website feature. When you submit text to Ask ANNI, that text may be transmitted to third-party AI or infrastructure service providers so that a response can be generated and returned to you.
AI-generated responses can be incomplete or inaccurate. Ask ANNI is intended as an exploratory tool, not as legal, financial, medical or other professional advice.
4. How we use information
We may use information received through the website to:
- respond to enquiries and communicate with prospective or existing clients;
- generate Ask ANNI responses;
- operate, secure, diagnose and improve the website and its services;
- prevent abuse, fraud, spam or security incidents;
- comply with legal obligations where applicable.
ANNI-Tech does not sell personal information to advertisers.
5. Service providers and international processing
We may rely on hosting, email, AI, infrastructure and security providers to operate the website. Those providers may process information in countries other than the country in which you are located. Their handling of information is also subject to their own contractual terms and privacy practices.
We aim to provide service providers only with information reasonably required for the function they perform.
7. Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was received, legitimate business administration, security, dispute resolution or applicable legal requirements.
We use reasonable technical and organisational measures to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
8. Your choices and requests
You may contact us to ask about personal information you have submitted through the site, request correction, or ask that information be deleted where reasonably possible and subject to any legal or legitimate record-keeping requirements.
Privacy rights can vary by location. We will consider requests in light of applicable law.
9. Children
This business website is not directed to children. Do not submit information about a child through Ask ANNI or the contact form unless you have a legitimate reason and authority to do so.
10. Changes to this policy
We may update this policy as the website, service providers or legal requirements change. The effective date at the top of this page identifies the current published version.
11. Contact us
Questions or privacy requests can be sent to contact@annitech.com.au.